Oct 19, 2026
The Client Dashboard, Viewber Dashboard and API are running normally. Performance was degraded between 13:41 and 17:53, and all three were briefly unavailable from 15:19 to 15:32 while we carried out corrective work. Between 22:07 and 22:39 we moved our database to new, higher-performance infrastructure to prevent a recurrence. If a booking was affected, please get in touch and our team will help. Thank you for your patience.
Some users are seeing slow responses and errors on the Client Dashboard, Viewber Dashboard and API. This is linked to Saturday's maintenance, after which our database server has not been performing as expected. Our team is working on a fix.
Oct 17, 2026
The emergency maintenance is complete, and the Client Dashboard, Viewber Dashboard and API have been fully available since 19:40. Between 16:33 and 19:40 they were unavailable and new bookings could not be made. If a booking was affected, please get in touch and our team will help. We apologise for the disruption.
The Client Dashboard, Viewber Dashboard and API are currently unavailable while our hosting provider carries out emergency maintenance on one of our database servers. We are monitoring the work closely and will restore service as soon as it completes.